FAQ's
FREQUENTLY ASKED QUESTIONS
1
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept cash, checks, cash app, zelle, apple pay and paypal.
2
HOW DO I SCHEDULE A WORKOUT?
You can book online, call or text me (808) 341-5258. You can also email coachsimmons@808hoops.com
3
WHAT IS YOUR REFUND & CANCELLATION POLICY?
ALL SALES ARE FINAL. We have a 24-hour cancellation policy. Clients can cancel their workout free of charge up to 24 hours before their workout. If they cancel within 24 hours, they will be charged the full amount. As a small business I appreciate your support.
4
HOW YOUNG DO YOU START TRAINING?
I can start training as young as the 2nd grade. As long as the participant is strong enough and coordinated enough to do the basic drills and exercise then we will help them reach their goals.
5
HOW MANY PARTICIPANTS MAKE A GROUP WORKOUT?
Our honolulu basketball group rates apply once 2 participants are in the workout.
6
WHEN DOES MY PACKAGE EXPIRE?
If you purchase a Deluxe Package, your package expires one month after the purchase date. For best results, 3 times a week workout is highly advised.